Products
TMG ALL-IN-ONE SOLUTION
Handle all communication channels and manage your sales, payments, and customer follow-up – all within one system!
TMG Contact center
Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS.
Inbound
A complete telephone exchange with advanced routing of calls and overview of all activity with statistics. Blending function.
Outbound
Our own self-developed and incredibly highly effective predictive dialer. It comes with a number of amazing features you simply need.
TMG Messenger
Allows you to efficiently handle all communication within one system, and lets you answer written inquiries received by chat or email while on the phone.
CRM
Campaign-based CRM with smart synchronization and detailed customer profiles.
Integrations
TMG offers several flexible integrations and automatic data transfer.
Work from home
Bring your work home when needed! This solution gives you high mobility and independency, and everything you need is on the internet.
VoIP
We deliver advantageous IPT solutions and GSM gateways with high stability. 82 000 000 calls went through our system last year.
SMS
Use SMS to collect consent from existing customers, confirmation and verification of sales, alerts to appointments, reminders, etc.
The Contact center solutions offers an intelligent template system which merges different information and automatic generation of landing pages.
Chat
TMG Chat solutions can be connected to a chatbot and present customized welcome messages based on the webpage visited.
Blending
Let your agents work predictive, outbound and receive inbound calls. That way, one avoids putting own, dedicated, resources on inbound calls.
Reports
Make your own reports! Advantageous, flexible reports are important to keep control and overview over activities and profit. TMG offers two types of reports.
Visualize your sales
Show off the agents’ sales achievements live on the call center and the agent’s motivation will reach new heights!
Addresses
TMG offers reading of addresses, address management, lead generation, address wash and twin analysis with use of artificial intellgience.
Quality control
High quality, total control and full overview, increases the credibility and gives both customers and employers great experiences.
Lead Generator
Generates lists from web leads automatically and sorts the lists by the best leads. Leads will then be called from the system.
100% Cloud-based platform
TMG ensures great stability, high uptime and tremendous security. Your contact center solution is delivered within 24 hours.
TMG ALL-IN-ONE Solution
Read more
Handle all communication channels and manage your sales, payments, and customer follow-up – all within one system!
TMG Contact center
Read more
Fully-featured phone central which handles advanced routing of in- and outbound calls, email, social media, chat and SMS.
Inbound
Read more
A complete telephone exchange with advanced routing of calls and overview of all activity with statistics. Blending function.
Outbound
Read more
Our own self-developed and incredibly highly effective predictive dialer. It comes with a number of amazing features you simply need.
TMG Messenger
Read more
Allows you to efficiently handle all communication within one system, and lets you answer written inquiries received by chat or email while on the phone.
CRM
Read more
Campaign-based CRM with smart synchroniztaion and detailed customer profiles.
Integrations
Read more
TMG offers several flexible integrations and automatic data transfer.
Work from home
Read more
Bring your work home when needed! This solution gives you high mobility and independency, and everything you need is on the internet.
VoIP
Read more
We deliver advantageous IPT solutions and GSM gateways with high stability. 27 000 000 calls went through our system last year.
SMS
Read more
Use SMS to collect consent from existing customers, confirm-ation and verification of sales, alerts to appointments, reminders, etc.
Read more
TMG offers an intelligent template system which merges different information and automatic generation of landing pages.
Chat
Read more
TMG Chat solutions can be connected to a chatbot and present customized welcome messages based on the webpage visited..
Blending
Read more
Let your agents work predictive outbound and receive inbound calls. That way, one avoids putting own, dedicated, resources on inbound calls.
Reports
Read more
Advantageous, flexible reports are important to keep control and overview over activities and profit. TMG offers two types of reports.
Visualize your sales
Read more
Show off the agents’ sales achievements live on the call center and the agent’s motivation will reach new heights!
Quality control
Read more
High quality, total control and full overview increases the credibility and makes both customers and employers feel safe.
Lead Generator
Read more
Generates lists from web leads automatically and sorts the lists by the best leads. Leads will then be called from the system.
Addresses
Read more
TMG offers reading of addresses, address management, lead generation, address wash and twin analysis with use of artificial intellgience.
100% Cloud-based platform
Read more
TMG ensures great stability, high up-time and tremendous security. Your solution will be ready in only 24 hours.
© Telemagic Group AS 2019